Ticket ID: 26774 Creation Date: 11/4/2024 11:14 AM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: - Language: English
Views: 1575 Last Modification Date: 12/2/2024 1:30 PM Platform:
Level: Closed

Support Request: Cannot purchase

Description

Hello,

I'm trying to buy a new license for site kiosk however it's not giving me an option to check out.
When trying checking out there is no button to continue to payment only for continue shopping. Are you able to assist with this?

Kind regards
Michael Frost

Answer: (1)
Re: Cannot purchase 11/4/2024 1:13 PM
Hello,

thank you for your message. It appears that a VAT ID was incorrectly requested for the UK on that site.
This has now been corrected.
If you still have problems with the ordering process, please contact our sales department by e-mail:
sales-europe(at)sitekiosk.com

Regards,
Michael Olbrich
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